MONTSE VALLS - Industrial Psychology

CABINET OF PSYCHOLOGY AND HEALTH OF MONTSE VALLS - INDUSTRIAL PSYCHOLOGY

DEPARTMENT OF INDUSTRIAL PSYCHOLOGY

INDUSTRIAL PSYCHOLOGY Our Cabinet of Psychology, also offers a Department specialized in Industrial psychology. This department, directed by Josep Díaz Parera (Psychologist Industrial Collegian 11448), is born with the vocation of being a help for the companies, so much of those that have a department of RR.HH. as for the small companies that don't count of it.

We offer to the company all advice type in industrial psychology, as well as courses and formation seminars for executives, commercial, etc.

INDUSTRIAL PSYCHOLOGY Next, we relate the content of this courses, with indication of their individual price, at the end of this relationship they will find a connection from which will be able to know the dates in those that go being carried out.

Also, under proforma and for groups of between 6 and 10 people, we can move to carry out them in your locals.

RELATIONSHIP OF COURSES AND SEMINARS OF FORMATION (Imparted in Spanish)

TECHNICAL TO CONFRONT THE STRESS (Imparted in Spanish)

The working rhythm and the labour day lengthen more and more. The responsibilities go increasing and in many occasions the resources and means are not enough. Everything provokes it in the human being an entire group of symptoms that you/they are without a doubt those that define as stress, one of the most extended pathologies in our time.

Directed to: Any person is which is her participation grade and responsibility in the organization.

Duration of the formative action: 8 hours

Contents:

Stress concept. Symptoms of the stress.
Derivations of the stress like occupational disease.
The stress according to the specific labour sector.
The stressors: factors that impact in the stress.
How to identify personal stressors and of the organization?
Burn out, mobbing and stress.
Intervention Models on the organization.
Intervention psycho social from the clinical point of view.
Relaxation Technics.
New techniques to confront the stress.
Exercises and practical cases.

Seminar price: 180,00 Euros. (this price includes eight hours of teaching)
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COMMUNICATION AND PERCEPTION (Imparted in Spanish)

The human base of the conceptual understanding and of the relationships in the working teams, is in the correct communication between people and the groups. A good communication means many times to get the sought objectives, and therefore a positive result.

Directed to: Any person is which is her participation level and responsibility in the organization.

Duration of the formative action: 8 hours

Content:

Concept of Communication.
Verbal communication.
Techniques to speak in public.
Non verbal communication.
Social communication. Resource used in the marketing.
The perception.
Communication and perception like elements of the same system.
Exercises and practical.

Price for person: 180,00 Euros

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TECHNICAL OF CONTROL (Imparted in Spanish)

The work in the companies works thanks to the dynamics and the consolidation of the teams. These teams for their good operation must be directed by a formal" leader" that should also become on the dot of reference in the organization like informal" leader."

Directed to: intermedium Managers.

Duration of the formative action: 10 hours

Content:

Basic concepts in the leadership.
Mission of the managership in the objectives of the organization.
Technical of control.
Technical of motivation.
Relate interpersonal efficient.
Technical of the group.
Taking of decisions and resolution of problems.
Coordination, organization and planning of the time.
Exercises and practical cases.

Price for person: 225,00 Euros

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SELECTION OF PERSONNEL. NEW TECHNIQUES OF IMPROVEMENT (Imparted in Spanish)

Personnel's selection is a basic instrument as instrument of competitiveness in the company. The department of human resources must have a strategy when selecting the personnel for the existent workstations.

Directed to: Responsible for the Departments of Human resources of the company. Also students of Industrial Psychology that want to enlarge knowledge, from a practical perspective.

Duration of the formative action: 16 hours

Contents:

Study of the different workstations.
Profile of the workstation.
Evaluation Systems.
Recruitment Technics.
Professional psycho technical probes.
Projective probes.
Interview.
Adaptation of the worker to the workstation and the ergonomics.
Exercises and practical cases.

Price for person: 360,00 Euros

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MOTIVATION AND COMMUNICATION IN THE COMPANY (Imparted in Spanish)

The motivation is the sum of reasons that they mobilize the decisions and a person's stocks or organization. We can say without making a mistake that one of the keys of the success of an organization or company is the motivation of its components.

Directed to: Any tied person with labour situations of relationship with the other ones. Responsible for Human resources that look for a bigger implication of the members of their organization.

Duration of the formative action: 8 hours.

Contents:

Motivation concept. Theoretical base.
Beliefs, securities and behaviour.
Technical of communication.
Leadership in the organization. Types of leaders.
Motivation strategies.
As to get and to evaluate the objectives?
Exercises and practical cases.

Price for person: 180,00 Euros

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TECHNICAL OF SALE (FIRST LEVEL) (Imparted in Spanish)

More and more, they are necessary communication techniques that take us to develop the commercial activity in our companies. The objective of this course is to approach in some of these techniques in a global, simple and interesting way, and always through abundant practical cases.

Directed to: Shop's salespersons, commercial that are beginning their career in the world of the sale, and people interested in deepening in the art of the convincing.

Duration of the formative action: 8 hours

Contents:

Methodology of the knowledge of the products or services.
Relationship between necessities and products.
Technical, commercial and psychological characteristics.
Cycle of life of the product.
The contact sale.
The dialogue or phases of the sale.
The argument.
The demonstration.
Close of the sale.
Mediums of payment and commercial transactions.
Exercises and practical cases.

Seminar price: 180,00 Euros. (this price includes eight hours of teaching)
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TECHNICAL OF SALE (SECOND LEVEL) (Imparted in Spanish)

The professionals of the sale meet with the necessity of giving a good service to the client. Him it improves continuous in the organizations and the quality in the service is, in many occasions, so important as the own quality of the product or service. More and more the post-sale service and the treatment that receive the client for it leave of the commercial one, and they deserve more attention.

Directed to: Professionals of the sale, commercial of so much companies of services like of tangible products.

Duration of the formative action: 8 hours

Contents:

Communication and perception.
Self-esteem and assertiveness.
Model from attention to the client.
Technical of negotiation.
Technical of sale and systems of satisfaction of the client:
Clients and users. Clients' Typology.
Typology of commercial.
The sale like advice.
Phases of the purchase.
Types of sales.
Concept and valuation of the satisfaction of the client.
System of design of instruments of valuation of the grade of satisfaction.
Practical cases. List-playing.

Seminar price: 180,00 Euros. (this price includes eight hours of teaching)
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